Frenquently Asked Questions

How can I contact you?

Phone: - 0151 207 1400

Email: - info@partshopdirect.co.uk – General Enquiries

Sales@partshopdirect.co.uk – Order Enquiries

Returns@partshopdirect.co.uk – Returns Enquiries

When are you Open?

Monday – Saturday

8.30am - 5pm

Where is my order?

Please see the delivery Information Section here

Is the site secure?

All orders are processed securely using 128-bit encryption. As an added security measure, credit card numbers are not stored anywhere in our computer systems.

Do you Ship Orders Outside of the UK?

We currently only ship to some countries outside of the UK, to find a full list of these click here to find out the pricing.

What type of oil should I use in my Chainsaw?

We recommend that Black & Decker chainsaw oil - A6027 should be used.

How long do I need to charge my VersaPak® batteries?

The Silver VersaPak (VP100) battery is a Nicd (Nickel Cadmium) battery and is the standard VersaPak battery.

For charger model VP130:
The Silver VersaPak battery requires only 6 hours to charge initially and 3 to 6 hours to recharge. Additionally, you can leave the batteries in the charger indefinitely without harming your batteries.

Where can I Buy Replacement VersaPak® batteries?

Unfortunately you can no longer get the Silver Versapk Batteries However we do Sell the better and Longer Lasting VersaPak Gold batteries on our site here.